AI agents · Business automation
AI agents trained for your business
These are not generic chatbots. We build AI agents that know your company, understand your processes and carry out real tasks autonomously, 24 hours a day.
5 agents in productionSupport agent · running
- Answer FAQs in real timerunning
- Check the order status in the ERP
- Process a return request
Built for businessEU-hosted data · GDPR compliant · EU AI Act ready · Audit trail of every agent action
Companies that trust us · 200+ projects
What is an AI agent
AI agents for businesses do more than answer: they understand a request, check your data and carry out tasks in your tools. They serve customers, qualify opportunities, post documents to the ERP or answer staff with the company's internal knowledge.
How it works with you
Every agent is trained on your data, integrated into your tools and continuously improving. Your team is freed from the repetitive and focuses on what creates value.
Agent types
An agent for every function. Working in coordination.
Five proven agents we adapt to your company. Each connects to your tools and hands over to humans when it should.
Running task
- Answer FAQs in real timerunning
- Check the order status in the ERP
- Process a return request
- Escalate the ticket with full context
- Send the automatic follow-up
01 / 05
WhatsApp, web and email, 24/7
Customer support agent
- Answers orders, incidents and FAQs with your data
- Hands over to a person with full context
- Spanish, Catalan and English from day one
Who it is for: Retail, distribution, services
78%
automatic resolution
We absorb the repetitive work.
Your team, what adds value.
Depth
Connected to your systems
Agents that read and write in your CRM, ERP, WhatsApp and telephony, follow your business rules and escalate to a person when needed.
Ownership
Your data, under your control
EU-hosted data, never used to train models, with an audit trail of every agent action. The code and the integrations are yours.
Reach
From one process to the whole company
We start with one process and an agreed KPI, then scale what works department by department.
+80
companies
30
agents in production
78%
automatic resolution
8
weeks
Client figures 2024-2026. The resolution rate is the average observed across customer-service agents.
Methodology
How we build and train your agent.
A structured process so your agent is ready, validated and running in weeks, not months.
Step 01
Diagnosis
We audit your current processes, identify bottlenecks and prioritize what to automate first for maximum impact.
Step 02
Agent design
We define the architecture, capabilities, boundaries and integrations of the agent, tailored to your company and industry.
Step 03
Training
We feed the agent your data, documents and real cases. It learns your terminology, your products and the way you work.
Step 04
Validation & Tuning
Thorough testing in a real environment alongside your team. We fine-tune behavior, responses and escalations to perfection.
Step 05
Deployment
Integration into your existing tools (CRM, ERP, web, WhatsApp…) with zero downtime and support at launch.
Step 06
Continuous improvement
We monitor performance, gather feedback and train new capabilities. The agent gets better every week.
By industry · custom AI agents
Agents trained in the language of your industry
We deploy vertical by vertical, process by process, with the integrations each industry needs.
Logistics & transport
Shipment status, incidents and paperwork, with agents connected to your systems.
Capabilities
Agent at work
Shipment status handled and logged in your systems.
Escalates to a person when needed
Logistics & transportShipment status, incidents and paperwork
Industry & manufacturingOrders, invoices and technician support
Retail & e-commerce24/7 support, returns and recommendations
Industrial machinery and equipmentAfter-sales support, tickets and spare parts
Industrial installations and solarVoice job sheets, cost allocation and certifications
Pharmaceutical and cosmeticsGMP documentation, batches and complaints
Differences
AI agents for businesses: what they are and how they differ from a chatbot
Compared with a classic chatbot, an agent works with your real systems (CRM, ERP, calendar, phone system, WhatsApp), decides the next step by your rules and logs every action. When a case needs human judgement, it passes it to the right person with full context.
Our AI agent implementation service starts with one process and an agreed KPI and puts it into production in about 8 weeks. We currently have 30 agents in production at client companies.
What it does
- AI agent
- Answers and carries out tasks
- Classic chatbot
- Answers questions
Data
- AI agent
- Your systems in real time
- Classic chatbot
- Predefined text
Channels
- AI agent
- WhatsApp, web, email, phone and internal processes
- Classic chatbot
- Usually the website
Control
- AI agent
- Every action logged, escalation rules
- Classic chatbot
- Limited
| AI agent | Classic chatbot | |
|---|---|---|
| What it does | Answers and carries out tasks | Answers questions |
| Data | Your systems in real time | Predefined text |
| Channels | WhatsApp, web, email, phone and internal processes | Usually the website |
| Control | Every action logged, escalation rules | Limited |
Deployed in real companies
AI agent cases in production
AI Reception 24hWhat it does
AI receptionist that answers around the clock and opens doors through an API
It handles calls and WhatsApp, verifies identity with a one-time code and only takes action when the rules are met. Every step is logged.
24/7phone and WhatsApp coverage
View the caseIntegrations
Works where your team already does.
We integrate with common CRMs and ERPs (HubSpot, Salesforce, Odoo, SAP Business One, Holded…), WhatsApp Business, telephony, email and in-house databases. If there is no API, we build the connector.
Integrations: HubSpot, Salesforce, Odoo, SAP Business One, Holded, WhatsApp Business, Telephony, Microsoft 365, Google Workspace, Slack, Email, In-house databases.