Are our documents used to train models?

No. They are indexed in a private system and model providers are contractually barred from using your data for training. EU hosting.

What happens when a document changes?

It is re-indexed automatically and answers use the current version. You can mark documents as obsolete.

Does it make up answers?

It is configured to answer only from your sources and cite them. If it cannot find the information, it says so instead of improvising.

How much does it cost?

Pilot from €6,000 (4–6 weeks) and a monthly fee from €300 depending on document and user volume.

Internal knowledge agent · AI agent

Internal knowledge agent with artificial intelligence: your documentation, with answers and sources

We index manuals, contracts, procedures and emails in a private system. Your team asks in plain language on Slack, Teams or WhatsApp and gets the answer with the exact document and page.

Request a free audit See the agent in action

−60%
time searching for information
100%
answers with cited source
−50%
onboarding time

Industrial technician consulting a tablet on the shop floor

Internal knowledge agent

Indexes your sources

−60% time searching for information

Logged in your systems

Built for businessEU-hosted data · GDPR compliant · EU AI Act ready · Audit trail of every agent action

Companies that trust us · 200+ projects

In brief

An internal knowledge agent with artificial intelligence indexes manuals, contracts, procedures and emails in a private system (RAG) and answers the team in plain language on Slack, Teams or WhatsApp citing the exact document, section and version, respecting each user's permissions. Teams using it cut time spent searching for information by 60%. Pilot from €6,000 and monthly fee from €300.

The problem

When this agent makes sense

What we find most often in our audits. Every item has a measurable cost.

Scattered knowledge with no search

Folders, emails and documents only two people know how to find.

Onboarding that takes months

Every new hire learns by asking, and whoever answers stops doing their own work.

Technicians searching manuals

Intervention time spent locating the right procedure.

Answers that depend on one person

If that person is away, the query waits or gets answered from memory.

Work out what it costs you today

The solution

How the AI knowledge agent works

Private search + generation with citations (RAG), with permissions.

Knowledge01 / 04

Agent at work

Indexes your sources

SharePoint, Drive, Notion, Confluence, email, PDFs and databases. Updates when documents change.
Every answer links to the document, section and version. If it is not in the sources, it says so.
Each user only gets answers from what they can see. Integrated with your directory (Microsoft 365, Google).
Slack, Teams, WhatsApp, intranet or inside your ERP/CRM.

Sources and channels

SharePoint, OneDrive, Google Drive
Notion, Confluence, wikis
Email and document management
Slack, Teams, WhatsApp
Microsoft 365 / Google (permissions)
ERP, CRM and databases

The agent in action

This is how the agent works. Connected to your systems.

We index manuals, contracts, procedures and emails in a private system. Your team asks in plain language on Slack, Teams or WhatsApp and gets the answer with the exact document and page.

Technical service

Knowledge agent · Slack

Field technician

What torque does the HX-200 flange take and which gasket is used?

45 N·m in a cross pattern, in two passes (25 and 45). Graphite gasket ref. J-HX-200-G; the fibre gasket was withdrawn from the catalogue in 2024.

Sources

HX-200 Manual rev. 5.pdfp. 37
Technical bulletin 2024-07.pdfp. 2

Answer with source in 4 s

Sources consulted
2 documents
SharePoint
Current version verified
rev. 5
Document management
Permissions checked
technical area
Microsoft 365
Answer sent
Slack

Sample interaction

Client case

Menarini Group · Pharmaceutical · 400+ reps

Predictive analytics and automatic reporting for the sales team

Demand models and a dashboard that answers the sales team's questions with up-to-date data, with no hand-built reports.

−60%
time spent on reporting
91%
forecast accuracy
+230%
ROI in 12 months

Indicative pricing

What it costs and what you get at each stage.

Ranges from our artificial intelligence projects for internal knowledge agent. The free audit turns them into a fixed figure for your case.

01
30 minutes
Audit
Free
- We pick the process with the highest return
- We set the pilot KPI
- A fixed quote for your case
02
One-off payment · 4–6 weeks
Pilot
€6,000 – €12,000
- Agent designed and trained on your data
- Integrated with your systems
- Validated with your team until the KPI is met
03
No lock-in
Operation
from €300/month
- Models and infrastructure in the EU
- Monitoring and support
- Improvements and new capabilities every month

The monthly fee covers operation, models, monitoring and improvements. No lock-in.

Request a free audit

Integrations

Works where your team already does.

We integrate with common CRMs and ERPs (HubSpot, Salesforce, Odoo, SAP Business One, Holded…), WhatsApp Business, telephony, email and in-house databases. If there is no API, we build the connector.

FAQ

FAQ about the knowledge agent

: No. They are indexed in a private system and model providers are contractually barred from using your data for training. EU hosting.
: It is re-indexed automatically and answers use the current version. You can mark documents as obsolete.
: It is configured to answer only from your sources and cite them. If it cannot find the information, it says so instead of improvising.
: Pilot from €6,000 (4–6 weeks) and a monthly fee from €300 depending on document and user volume.

Industrial machinery and equipment

After-sales support, tickets and spare parts

Pharmaceutical and cosmetics

GMP documentation, batches and complaints

Back-office agent

Invoices, orders and documents